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How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way


[PDF.at14] How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way

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#276774 in eBooks 2009-07-23 2009-08-11File Name: B002IPZJ9M49 of 49 people found the following review helpful. Good, but not revolutionaryBy J. SchulteHow Did That Happen provides a framework for setting expectations and then holding people accountable. The first half focuses on four stages of goal setting:- FORM goals (Frame them, make them Obtainable, make them easy to Repeat, and make them Measurable)- Communicate (explain the Why behind the goals to win the hearts and minds, not just the hands and feet)- Align (getting agreement with stakeholders)-"Definitely the 'go-to' book for teaching organizational accountability that works- without the backlash." -Stephen R. Covey, author, The 7 habits of Highly Effective People "Packed with practical tools and insights, this is the book that can help you turn accountability from concept into reality."The New York Times bestseller that provides a simple, proven approach to improve accountability and the bottom line. The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, "How did that happen?" Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. How Did That Happen? offers a proven way to elimi...

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