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Legendary Service: The Key is to Care (Business Books)


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#230767 in eBooks 2014-04-18 2014-04-18File Name: B00J4XLILO3 of 3 people found the following review helpful. Great for Introduction to Legendary Service or ReinforcementBy T. KoethHave been a Ken Blanchard fan for many years dating back to the One Minute Manager. His collaborations with strong co-authors just work and we know it is as much about Ken himself seeking to learn new things as it is sharing that knowledge with others. This book brings the allegorical style of the One Minute Manager to Legendary Service. This means the message is in an easy.com "As someone who has built a lifetime career around creating excellence for guests, I appreciate the simple truths in Legendary Service. Read this book and establish a service culture in your organization." -- Horst Schulze, Chairman/CEO, Capella Hotel Group"Legendary Service has great learningTake care of your customers - or someone else will!

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