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#234967 in eBooks 2005-06-08 2005-06-08File Name: B009NW5HFE17 of 18 people found the following review helpful. Read the beginning and the end, but skip the phrases!By Brittany TurnerPerfect Phrases for Documenting Employee Performance Problems provide terminology and limited guidance for writing employee performance evaluations.Perfect Phrases for Documenting Employee Performance Problems provides negative examples of terminology used to document and correct inadequate performance. While this book provides sound guidance on delivering evaluations, manyFrom the Back CoverIncludes sample scripts for every situation The Right Phrase for Every Situation...Every Time Performance reviews are among the most powerful and effective tools that a manager can use to motivate employees. But let's face it. Discussing and documenting a coworker's performanceWhether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to an...
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