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#3604249 in eBooks 2007-06-07 2007-06-07File Name: B008FYYASG4 of 7 people found the following review helpful. Sustaining your Customer's Critical CriteriaBy A CustomerSix Sigma Deployment provides a clear visual of the entire six sigma process. This book is a step by step roadmap that will teach you how to better meet or exceed your Customer's Critical Criteria. Anything that fails to meet your Customer's Critical Criteria expectations is considered a defect.Defects can occur in your products or services, in your human interaction, in advertising, in delThe authors differentiate their book from others on the subject in the way they describe key aspects of the Six Sigma methodology. Industrial Fabric Products , 2003From the Back Covermiddot;Practical information facilitates successful implementation of this methodology to help maximize return on iSix Sigma Deployment provides a thorough understanding of the Six Sigma methodologies and its implementation in various industries. The authors offer practical information for successful implementation as well as what is needed to plan, monitor and steer this business strategy toward success. The authors begin with an introduction to the Six Sigma initiative by offering a chronology of events from the origin of Six Sigma to the present. This includes the changing view of quality and how companie...
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