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The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice


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#69241 in eBooks 2011-03-29 2011-03-29File Name: B004W3MM7U8 of 8 people found the following review helpful. The best book about hospitality I have read so farBy NeoriI feel the need too change my review from mixed to 5 stars.After entering hotel business this book served me as a bible for the last half a year. Concise, yet full of systematic knowledge.The best chapters in the book for me were about soft skills:The listening fast trackBecoming a leader in the hospitality industryThe integrity dividend in hospitality leadershipDeveloping and managing youThis cutting edge and comprehensive bookmdash;with contributions from the star faculty of Cornell University's School of Hotel Administrationmdash;offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to: Develop and manage a multinational career and be...

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